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Policies at Stitch-A-Friend

Things You Need to Know

At Stitch-A-Friend, we’re dedicated to giving our customers an amazing experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

Delivery Policy

What You Need to Know

We are based in Santa Clara County. We will mostly be doing pick-up or drop-off deliveries.

There will be a 2-3 week wait time for your orders. We will keep you updated with either our email or Instagram.

Please get in touch with us for specific details!

Our Return Policy

No Returns

Please note that purchases are final because our products are handmade by only one person. We will strive to make sure our products are high quality and lasting! 

Warranty Disclaimer

About Our Policy

Please avoid washing these handmade plushies in the washing machine. Please spray with alcohol or wipe with a damp and warm towel. 

Prices

Customization

Please note that prices displayed on the website are estimates! Depending on customization, these prices can fluctuate. 

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